complaint letter buffer communication theory⏎
complex sentene active listening checking for feelings⏎
brainstorming active verb body language⏎
blind copies clip art chartjunk⏎
clip art clear boilerplate⏎
choice (selection) boilerplate close⏎
body language clear clear⏎
choice (selection) business-ese clip art⏎
compound sentence chartjunk compound sentence⏎
common ground complex sentene closed (defensive) body position⏎